Refund policy

Order and Refund Policy

Effective Date: March 18, 2025

Thank you for shopping with ThweeKnyawStudios. Please take a moment to review our order and refund policy:

1. No Returns or Exchanges
All sales are final. We do not accept returns or exchanges on any items, except in the case of damaged or defective products.

2. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will assist you with a replacement or issue a full refund for the damaged item.

3. Order Fulfillment
We strive to process and ship your order as quickly as possible. Please ensure your shipping address is accurate before completing your purchase, as we cannot modify orders once they are placed.

4. Lost Packages
If your order is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue.

5. How to Contact Us
If you have any issues with your order or a damaged product, please reach out to our customer service team at:
thweeknyawcc@gmail.com